The property manager who signs their name to it.
One flat rate for residential management — no markups, no hidden fees, every cost disclosed before you sign. Emergencies dispatched in 4 hours or that month's fee is free. This is what management looks like when the manager has skin in the game.
The BPS Standard, at a glance
- ✓One flat rate — zero maintenance markups, zero hidden fees
- ✓Emergencies dispatched in 4 hours, on site same day
- ✓Miss our standard? That month's fee is free
- ✓Every maintenance tech capped at 60 doors
- ✓90-Day Revenue Audit with every new property
You've probably been burned before. We built BPS around that.
Every process at BPS exists because we've seen what happens when a manager cuts corners. We built our processes so none of it happens on our watch.
What you may have dealt with
- ✕Repairs that drag on for weeks
- ✕The wrong contractor for the job — twice
- ✕Legal trouble with tenants that caught you off guard
- ✕Owner questions answered days later, if at all
- ✕Financial reports that raise more questions than they answer
- ✕Mystery markups and unclear fee structures
- ✕Tenant issues ignored until good tenants leave
- ✕Rent collected — then slowly passed along
- ✕Building code surprises that cost you
How BPS runs
- ✓24/7 line and a deep contractor bench, dispatched fast
- ✓Vetted trade partners we've worked with for years
- ✓Compliance monitoring and airtight documentation
- ✓Clear response standards — you hear back quickly, every time
- ✓Detailed monthly statements you can actually read
- ✓Transparent fees and costs disclosed up front
- ✓Rapid tenant response that protects retention
- ✓Prompt rent disbursement on a set schedule
- ✓Deep working knowledge of Massachusetts building codes
Promises with penalties. Pricing with nothing hidden.
Every manager claims fast service and honest fees. We're the only ones who put consequences on ourselves if we miss. Here's the deal, in plain English:
One-Number Pricing
One flat rate, quoted in full before you sign. No maintenance markups. No renewal fees. No tech fees. One disclosed leasing fee when we fill a vacancy — that's the entire fee structure. Most "cheap" managers cost more than we do; they just spread it across line items you don't see until the statement arrives.
The BPS Response Guarantee
Emergencies: dispatched within 4 hours, on site same day. Routine repairs: scheduled within 72 hours. Miss either standard, and that month's management fee on the affected unit is free. It's in your management agreement — not just this page.
The 60-Door Standard
We cap every maintenance technician at 60 doors. The industry runs 80–100. We staff roughly 50% heavier than the market so that when your building has a problem, someone is actually available to handle it. That's how the guarantee is possible.
The 90-Day Revenue Audit
Every new property starts with a unit-by-unit analysis: your rents against market, your occupancy gaps, and the improvements that actually pay for themselves. Most owners find the audit alone covers the fee. We manage buildings like investments — because that's what they are.
Flat-rate pricing applies to residential and multifamily management, quoted at your walkthrough. Commercial, retail, and HOA engagements are quoted by proposal.
When your property performs, so do we.
Our incentives are aligned with yours across everything we manage — residential, HOA, commercial, and retail. Every property gets detailed documentation, due-diligence check-ins, and preventive maintenance, because your returns are the measure of our work.
Residential & Multifamily
Single-family homes, condos, triple-deckers, and multifamily buildings — screening through 1099 prep, all run on Buildium.
See residential →HOA & Condo Associations
Board support, dues collection, budgeting and reserves, covenant enforcement, and common-area care for associations of every size.
See HOA services →Commercial & Office
Apartment communities and office buildings: complex leases, CAM reconciliation, building systems, TI build-outs, and NOI-focused reporting.
See commercial →Retail
Shopping centers and storefronts: percentage rent tracking, co-tenancy monitoring, merchandising mix, and anchor tenant relations.
See retail →From first walkthrough to monthly statement.
The walkthrough
45 minutes at your property. You get our honest read on condition, rents, and what we'd do in the first 90 days — free, no obligation, and useful even if you never hire us.
Onboarding & the Revenue Audit
Leases, inspections, and vendor contracts get reviewed and documented — and your 90-Day Revenue Audit begins, unit by unit.
Day-to-day management
Rent collection, maintenance coordination, tenant communication, and preventive maintenance — all in motion, all tracked.
Reporting & check-ins
Monthly financial statements, owner portal access, due-diligence check-ins, and annual tax document prep keep you fully informed.
Experience where it counts most.
Anyone can collect rent in a good month. What separates managers is how they handle the situations most would rather not talk about.
Negative review management
Your property's public reputation shapes rents and vacancy. We respond to negative reviews professionally — and fix the problems behind them.
Evictions, done right
When eviction is unavoidable, we process it correctly and lawfully — minimizing delay, cost, and legal exposure for you.
Screening that holds up
Credit, background, eviction history, and income verification. The tenants we place stay longer and pay on time.
Vacancies, filled creatively
Professional listings, targeted marketing, and showings that convert — so vacant units become paying units, fast.
A contractor network built over years, not found on demand.
Most managers scramble to find a plumber at 2 a.m. We don't. BPS maintains a team of experienced contractors covering all trades — multiple in each — people we've worked with for years and whose rates we've negotiated on your behalf.
And when a property needs more than a repair, we manage the whole project: construction, renovations, and capital improvements, overseen from bid to completion.
- ✓Every maintenance tech capped at 60 doors — the industry runs 80–100
- ✓All trades covered, with backup depth in each
- ✓Vendors vetted and rates pre-negotiated
- ✓24/7 emergency repair line for tenants
- ✓Preventive maintenance programs that cut costly surprises
- ✓Construction & renovation management in-house
- ✓Insurance claim coordination when things go wrong
Let's talk about your property.
Tell us what you own and we'll schedule the 45-minute walkthrough. We cap onboarding each quarter to protect our response guarantee — so if you've been meaning to fix this, now beats later.